Monday 11 August 2014

Less jargon, less paper used

The Singapore government is continuing its efforts to write simply so that the average person can understand "the fine print", otherwise known as Terms and Conditions. To be honest, how many of us actually read every word of the T&Cs before we agree? I certainly do not.

Therein lies the root of all legal disputes. We sign our lives away without realising what we are resigning ourselves to.

To communicate better with the general public and to reduce the number of disputes by frustrated customers, this new government initiative is bringing more benefits than expected. People now understand the new government policies, while government agencies and all other companies that produce contracts (e.g. banks, insurance companies) have reduced the amount of paper needed to print the documents. Win-win situation all around!

Communication is all about getting the message understood. Simplifying the language is one step towards that goal.

Maybe more people will start writing, rather than lament that writing is so difficult.

Give it a try! Write simply!

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